Get in Touch With Us

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach us and what kind of messages we can actually help with.

How to Reach Our Team

Email is the most reliable way to contact us. Send your message to [email protected] and a member of our team will read it personally — we don't rely on automated replies to stand in for a real answer. We aim to respond within two working days, though this can stretch slightly during busier periods.

If you can, tell us upfront what your message is about. A quick note like "correction," "state availability question," or "partnership enquiry" in the subject line helps us route it to the right person and get back to you faster.

What We Can Help With

We're an independent comparison site covering sweepstakes and social casinos, so most of what we can assist with falls into the categories below:

• Site content and rankings — Questions about how we assess platforms like Crown Coins, SplashCoins, or the other operators listed on this site, including why one ranks above another for fastest redemption.
• Corrections and accuracy — Sweepstakes casino terms, eligible states, and promotional offers change often. If you notice something on our site that looks outdated or incorrect, please flag it — we'd rather fix it than leave it stale.
• Content suggestions — If there's a topic related to sweeps coins, welcome bundles, or redemption processes you'd like us to cover, we're open to hearing it.
• General feedback — Positive or critical, reader input genuinely shapes what we cover and how.

What We Can't Do

A few things fall outside what we, as a comparison and review site, are able to help with:

• Account issues, redemptions, or payments — We don't operate any of the platforms we review. For account access, verification, prize redemption status, or payment questions, you'll need to contact the operator directly through their own support channels.
• Legal advice — We can point you toward general information about how sweepstakes casinos work, but we can't tell you whether a specific platform is legal to use from your location. Sweepstakes casino availability varies by state, some states restrict or prohibit these platforms, and operators may choose not to serve certain states regardless of the law. Always check an operator's own terms and your state's current rules.
• Responsible play support — If you or someone you know is struggling with gaming habits, please reach out to a dedicated support organization or your state's problem gambling helpline rather than relying on a comparison site for guidance.

Before You Write In About a Specific Offer

If your question relates to a welcome bonus, a coin package, or a redemption threshold on a specific platform, it helps to note which operator and offer you mean, since terms differ between them. For a side-by-side look at current welcome offers and editorial ratings, our Best Non GamStop Casinos 2026 page may also answer some of what you're after if you're comparing platforms more broadly.

Our Approach to Reader Messages

We take accuracy seriously, and reader feedback is one of the ways we keep listings current. If a platform's eligible-state list has changed, a promotional offer has expired, or a redemption process has been updated, telling us helps other readers get better information. We review every message that comes in and follow up rather than letting it sit.

Thanks for taking the time to reach out. Whether it's a correction, a question, or just a comment on what we've published, we're glad to hear it.